by
New Member

Fixed add-ons

Hi have just upgraded and seem to now have a fixed add-on for 1gb extra data that I did not ask for. How do I remove a fixed add-on?

2 REPLIES 2
Highlighted
by Grand Master
Grand Master

Re: Fixed add-ons

Hi @shepz99 

 

You cannot remove it, if it's part of your promotional upgrade and is free.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
Highlighted
by Skilled Contributor
Skilled Contributor

Re: Fixed add-ons

If it's a recurring UK/EU data add-on, text STOP 1GB ADD-ON to 150.

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