02-07-2017 09:13 PM
Why when I pay £20 for a 10GB add-on that should expire in 30 days EE steals the paid-for data once your next allowance of data comes through? That's not fair. Why should I only have a day or two to use the same data I paid for as anyone else?!
Then they say in the screen as if it's a given 'Time Ran Out' to justify the theft. It's not right! Why do they do this?? It's my data, I paid for it!!! I want it recredited!
02-07-2017 09:21 PM
The 10 GB data add-on is only till your regular allowance renews:
Service Type Add-On Add-On charge/Monthly Cost Subscription Type UK Data 1 day (100MB) £1.99 } 1 week (1GB) £6.99 } One-off End of bill cycle (10GB) £19.99}
02-07-2017 09:24 PM
02-07-2017 09:27 PM
Fair or not, that's the basis that EE sells it! You accept their T&Cs when you buy it.
02-07-2017 09:39 PM
No & OFCOM do not deal with individual complaints nor contractual matters.
by chunt2601 Friday
by Carswell19 a week ago