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by Markyboy2204
New Member

Damage insurance

Can I get phone insurance if the phone is second hand? It's a Xperia Z3 Compact.
1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Damage insurance

Good morning @Markyboy2204.

 

Thanks for coming here.

 

The EE insurance policy is for EE supplied devices, this would not cover a second hand device.

 

I hope this helps answer your query today.
 

2 REPLIES
by Grand Master
Grand Master

Re: Damage insurance

You will need to call a 3rd party insurance company and ask them. but I very much doubt it. How can you make a claim for a device that didn't cost you the full price and expect a new device to replace it if need be.

Still call one. Or perhaps your home insurance will cover its
by
EE Community Support Team
Solution

Re: Damage insurance

Good morning @Markyboy2204.

 

Thanks for coming here.

 

The EE insurance policy is for EE supplied devices, this would not cover a second hand device.

 

I hope this helps answer your query today.
 

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