by RR1974 Investigator

Bt sport activation

So I ported my number innto ee from o2. Over 24 hrs & everything works fine expect activation of bt sport. I’ve retained my old device and it’s unlocked however I just can’t recieve my pin to activate bt sport. I’m not wasting anymore time in an EE store or calling bt sport or their chat service. Can anyone suggest why I’m not receiving the pin?

by Grand Master
Grand Master

Re: Bt sport activation

Hi @RR1974


If you have an IPhone try turning off iMessage. If not then you will need to speak to EE CS on 150. 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by RR1974 Investigator

Re: Bt sport activation

Hi Northner


i daren’t request another pin for fear of being locked out for another 24 hrs. I’ll call 150. 


Thanks for your suggestion 

EE Community Support Team

Re: Bt sport activation

Good Morning @RR1974.


Thanks for visiting the community 🙂


Let us know how you get on after speaking with our customer service team.



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