by damo1176 Investigator
Investigator

Bt Sport

I previously had BT internet and BT sport.  I cancelled them and now with sky.  I have an EE tariff and a bt sport add on but simply cannot get it to work. Anyone else had this and step by step how to fix it.

11 REPLIES 11
by Grand Master
Grand Master

Re: Bt Sport

by
EE Community Support Team

Re: Bt Sport

Hi @damo1176.

 

Welcome to the EE Community 🙂

 

Are you using the same email address for your BT Sport on EE as you used previously with BT?

 

Jon

by damo1176 Investigator
Investigator

Re: Bt Sport

Yep done that....keeps saying issues with my account etc. I am pretty sure
its because of my old BT Id and acces
by damo1176 Investigator
Investigator

Re: Bt Sport

Yeah. how can I go about setting it up differently.
by
EE Community Support Team

Re: Bt Sport

Have you got a different email address you could use, @damo1176?

 

Chris

by damo1176 Investigator
Investigator

Re: Bt Sport

ok set up new gmail when I now and try and create a new bt Id it asks for
a bt account number which if course I so not have.
by
EE Community Support Team

Re: Bt Sport

Are you trying to set up using this BT Sports link, @damo1176?


Chris

by damo1176 Investigator
Investigator

Re: Bt Sport

first time I have seen a link like that so giving it a go...thank you.
by
EE Community Support Team

Re: Bt Sport

Let us know how you get on @damo1176 🙂

by damo1176 Investigator
Investigator

Re: Bt Sport

sorted....thanks guys. Not the easiest thing to sort and I am in IT.
by
EE Community Support Team

Re: Bt Sport

Hi @damo1176

 

Thanks for coming back and letting us know 🙂

 

Glad this is all sorted for you.

 

Leanne.

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