by Nattobee Investigator
Investigator

BT sport

Hi,  just recently brought an s8 plus in my bundle it says I got 24 months BT sport but when I go to the app it says its only 3 months?  Anyone help me please

5 REPLIES 5
by Grand Master
Grand Master

Re: BT sport

Hi, 

 

Did you follow the instructions as per EE BT Sport help page

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

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by Nattobee Investigator
Investigator

Re: BT sport

Yes I did it just says customers get 3 months free not the bundle I got which is 24 months

Get Outlook for Android
by
EE Community Support Team

Re: BT sport

Hi @Nattobee

 

Thanks for dropping by the community with your query. 🙂

 

Our Max plans offer the full 24 months of BT Sport within the plan. You can check your plan in your My EE account.

 

If you confirm you're on the Max plan, I recommend speaking to our customer service team so that they can make sure everything is set up correctly on your account.

 

Thanks

 

Chris

by Nattobee Investigator
Investigator

Re: BT sport

Hi is there an email address for EE or would I need to phone.
Thanks

Get Outlook for Android
by
EE Community Support Team

Re: BT sport

Hi @Nattobee

 

All of our contact details are on our get in touch help page.

 

Let me know how you get on.

 

Chris

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