by SamMorrisUK
Visitor

BT Sport icon casts to my TV but match won’t play.

I can’t get BT Sport to cast with my Chromecast.

 

I Didn’t get the confirmation text so phoned up. I was sent a text by the operator. 

 

I followed the the link and followed all the instructions. 

 

When I open the app and click the cast button my TV gets the BT sport icon on it, everything looks good but when I click play it plays on my phone not the TV. 

 

Chromecast works for other apps. I’ve tried it on other iPhones, I’ve restarted the phone... no joy. 

1 REPLY 1
by
EE Community Support Team

Re: BT Sport icon casts to my TV but match won’t play.

Hi @SamMorrisUK,

 

Welcome to the EE Community.

 

I'm sorry to hear you are having problems casting.

 

Please get in touch with customer services so we can take a look at your account.

 

Thanks

 

James

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