by danarm101
Visitor

BT SPORT problem

Hi,

 

I am being billed for the BT Sport add on but when I try and login on the BT sport app it says that I haven’t activated my account. When I click activate it comes up with an ID003 error and to ring EE. Tried ringing but lines are now closed. Meanwhile I am missing Liverpool vs Barcelona. Can anyone help?

 

thanks, Dan

2 REPLIES 2
by Grand Master
Grand Master

Re: BT SPORT problem

Hi @danarm101 

 

Please see here: https://ee.co.uk/help/help-new/offers-and-services/bt-sport-entertainment-packs/bt-sport-error-help

 

Thanks




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by
EE Community Support Team

Re: BT SPORT problem

Good Morning @danarm101.

 

Welcome to the community.

 

I'm sorry to hear you were missing the game, did you manage to get it sorted following the help page that @Northerner provided?

 

If you're still having trouble our Tech Care team will have access to your account and be able to help you with this.

 

Jon

 

 

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