01-05-2019 09:16 PM
I am being billed for the BT Sport add on but when I try and login on the BT sport app it says that I haven’t activated my account. When I click activate it comes up with an ID003 error and to ring EE. Tried ringing but lines are now closed. Meanwhile I am missing Liverpool vs Barcelona. Can anyone help?
01-05-2019 09:19 PM
02-05-2019 08:11 AM
Good Morning @danarm101.
Welcome to the community.
I'm sorry to hear you were missing the game, did you manage to get it sorted following the help page that @Northerner provided?
If you're still having trouble our Tech Care team will have access to your account and be able to help you with this.
by KarenGunn 2 weeks ago