by Jennyred
New Member

Apple Music

I’m having a problem with Apple Music on the phone. I have followed the link that EE sent me by text but it comes back that I do not have an active subscription. 





by Grand Master
Grand Master

Re: Apple Music

Hi @Jennyred 


Have you just ported over to EE?



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Support Team

Re: Apple Music

Hi @Jennyred.


Welcome to the community.


Did you receive the text after sending MUSIC to 150?


Have you had an Apple Music account before?



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