03-02-2018 10:47 AM
Hi, wondering if anyone can help.
I recently attempted to activate my Apple Music 6 month free offer through EE but for whatever reason I'm unable to do so.
I have never had any apple music trial or subscription before, when I followed the link via the text it just took me to the standard 3 months free option. After uninstalling and reinstalling a number of times just wasnt taking me to option to register as EE customer. Anyway - I thought it's because I dont have an account, so I set that up, again not opting in to any trial but again nothing, just 3 months is visible. Went through live chat yesterday and followed instructions and again same result (even texted again- however it says I've now got an EE subscription). Checked my number on sim and live chat guy said it's fine (though it does start with 00447***). Any one else had this issue, as it looks like I don't seem to be able to get, I'm thinking about cancelling already without even having a chance to use
03-02-2018 10:53 AM
@Liswojo Have you setup an Apple account? You need this so the EE free offer can be linked to an Apple account so you can use the free offer.
03-02-2018 05:09 PM
Hi there..yes texted 150 received the link and followed it. Ive also registered on apple app. Each time i follow the link I get presented with the bog standard start trial page (3 months)
04-02-2018 11:27 AM
by chunt2601 Friday
by Carswell19 a week ago