by Clare8128 Investigator
Investigator

Amazon prime video one time code

I have received the text to register for my amazon prime video I follow the link and after putting in phone number, no code is sent. I have tried from WiFi and 4g and still nothing. Please can someone help, how else do I get the one time code. I have tried several times over two days now. 

5 REPLIES 5
by
EE Community Support Team

Re: Amazon prime video one time code

Afternoon @Clare8128

 

Welcome to the community.  

 

If you  log in to your My EE account online or use the My EE app > Menu > Plans & Add-Ons > Swappables > Do you have Amazon Prime Video showing?

 

If so, can you follow Amazon Prime Video Set Up, has this worked for you?

 

Speak soon 🙂

 

Leanne.

by Clare8128 Investigator
Investigator

Re: Amazon prime video one time code

Hi yes I do.
They then sent me the text as well but it doesn’t seem to work.
by
EE Community Support Team

Re: Amazon prime video one time code

Thanks for the quick reply @Clare8128

 

Can you follow Amazon Prime Video Set Up, does this send you the PIN?

 

Leanne.

by Clare8128 Investigator
Investigator

Re: Amazon prime video one time code

It does not send the pin I have input my number correctly without the 0 and it takes me to the page to enter my pin but I never get sent the pin
by
EE Community Support Team

Re: Amazon prime video one time code

Ok thanks @Clare8128

 

I have sent you a private message on here for some details.

 

Leanne 🙂

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