by Beau90
Explorer

Amazon prime TV add on

I have the Amazon prime TV add on with my contract but I can't seem to find how to activate it. I have the prime app but it wont let me register or activate anything

3 REPLIES 3
by Grand Master
Grand Master

Re: Amazon prime TV add on

Hi @Beau90 

 

Please read EE guide:

 

HOW DO I GET AMAZON PRIME VIDEO FOR SIX MONTHS ON EE?

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Beau90
Explorer

Re: Amazon prime TV add on

Thank you but I've already tried this several times but it wont work I can't create a new account because it says my number is already in use with an amazon account 

by
EE Community Support Team

Re: Amazon prime TV add on

Hi there @Beau90

 

Thanks for coming here.

 

Have you had an Amazon Prime Video account with Amazon?

 

Can you try logging in, instead of registering?

 

Leanne.

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