Highlighted
by
Explorer

6 Months Free Apple Music not working

I already had a subscription for Apple Music, I read on the EE website I had to cancel that to receive my free 6 months, however I recieved a text saying to just open the app up but it didn’t do anything, and when I text music to 150, it says reply yes to start it and when I do that it says try again later? Can anyone help

4 REPLIES 4
Highlighted
by Grand Master
Grand Master

Re: 6 Months Free Apple Music not working

@katieharris   Has your first subscription ended with Apple yet ?

Highlighted
by
EE Community Support Team

Re: 6 Months Free Apple Music not working

Hello there @katieharris

 

Thanks for coming here 🙂

 

Have you had the free offer with us previously?

 

Are you with us on a pay monthly account?

 

Speak soon 🙂

 

Leanne.

Highlighted
by
Explorer

Re: 6 Months Free Apple Music not working

It runs out middle of feb I think

Sent from my iPhone
Highlighted
by
EE Community Support Team

Re: 6 Months Free Apple Music not working

Hi @katieharris

 

Thanks for coming back to us.

 

After your Apple Music subscription ends with Apple, you can set up the free offer 🙂

 

If you have any problems after the end date give our Tech Gurus a call on 150, they will be happy to help you get this set up 🙂

 

Leanne.

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