by Perowe
Explorer

10 gb data pack not activating. How can I get it to activate?

Very straightforward - I purchased the 3 gb / 10 gb bonus package and now receive messages that my data has been used up even though I have only used 3 gb.  In other posts, I see that the 10 gb bonus package should start automatically, but that clearly is not the case given the number of complaints/questions in this community about the 10 gb bonus pack.  I still have a couple days left here, so how do I get the package to work?

1 REPLY 1
by
EE Community Support Team

Re: 10 gb data pack not activating. How can I get it to activate?

Hi @Perowe,

 

Welcome to the EE Community. 🙂

 

Did you text LHR10 to 150?

 

Thanks

 

James

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