23-09-2019 04:41 PM
Samsung has indicated that there will be limited availability of the device in the UK at launch. As a result, all orders received will be fulfilled on a first come first serve basis until stock is more widely available.
Have you already ordered your Samsung Galaxy Fold?
23-09-2019 06:00 PM
Yep on the launch date . Did say in stock and dispatch within 7 days then . They have sent out the returns bag for my upgrade which needs to be returned by the 4th October . It now says 14 days and still no more information !
24-09-2019 07:39 AM
Thanks for confirming this @markbean.
I would recommend allowing the 7 days to pass, once this has passed and if you have not received notification I would advise you to give our mobile care team a call.
They will also be able to put something in place to ensure your old phone is not due to be returned until you have received your new phone.
by spatel82 30-09-2019
by Anatolij 22-09-2019