by markbean Contributor
Contributor

When can I expect my galaxy fold

 
3 REPLIES 3
by
EE Community Team

Re: When can I expect my galaxy fold

Hi @markbean,

 

Samsung has indicated that there will be limited availability of the device in the UK at launch. As a result, all orders received will be fulfilled on a first come first serve basis until stock is more widely available.

 

Have you already ordered your Samsung Galaxy Fold?

 

 

Alex 🙂

by markbean Contributor
Contributor

Re: When can I expect my galaxy fold

Yep on the launch date . Did say in stock and dispatch within 7 days then . They have sent out the returns bag for my upgrade which needs to be returned by the 4th October . It now says 14 days and still no more information ! 

by
EE Community Support Team

Re: When can I expect my galaxy fold

Thanks for confirming this @markbean

 

I would recommend allowing the 7 days to pass, once this has passed and if you have not received notification I would advise you to give our mobile care team a call

 

They will also be able to put something in place to ensure your old phone is not due to be returned until you have received your new phone. 

 

Katie 🙂

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