10-02-2020 05:51 PM
I wanted to know as per 3rd Party websites who sell 5G Routers. They all recommend EE 5G SIM Data Contract SIMS. I wanted to know is there any caps on the SIM's even though they are Unlimited Data.
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10-02-2020 05:55 PM - edited 10-02-2020 05:56 PM
@imran619 If you tether more than 12 devices you’ll be classed as a business user and you might find you’ll be put on a different tariff.
and EE will consider usage above 1000GB/month to be commercial use and have the right to move you to a business plan.
10-02-2020 06:02 PM
Ok thats confusing as i was told about the 1TB limit on the business plan? Hence i canceled it?? As i previously contacted EE earlier today who advised i can use the data SIM with a compatible 5G Router with no mention of caps. When i then purchased it and went through credit checks the customer service rep advised there is a 1TB fair usage policy and a cap at 120GB if used with a router. So i am now confused.
1TB nowadays is nothing with a household with multiple devices and streaming 24/7 i currently hit 900GB/1TB monthly.
10-02-2020 07:27 PM
The 120GB is the data sharing limit I believe (sharing data with other Sims on your account). The 1000GB limit is fair use before EE would consider you a business user. In reality I don't know how strict EE are on this limit, so if you exceed it one for example.
1TB for home use is a massive amount of data even for the most data hungry family, if you are using 900GB/1TB then you need a more commercial option.
10-02-2020 07:28 PM
a cap at 120GB if used with a router.
There is no such cap. EE can't stop you putting the SIM in any device you choose & can't make extra conditions if you do so, as per OFCOM Regs.
Maybe they were confused with the FUP of 12 or more devices serviced by the router & its SIM being considered as business use.
10-02-2020 08:50 PM
Got you. So for a business/commercial SIM package there isnt a real cap or 1 TB fair usage? Correct me if I'm wrong
11-02-2020 07:54 AM
by Seanbcfc1 15-02-2020