EE Community

New Member
Posts: 1
Registered: ‎23-11-2012

No service

Good morning, 

My 4G & 3G seems to have been cut off and I can't send any texts or make any phonecalls. I have looked at my bill and my next payment is to be taken out in December so I am unsure as to why this would have happened.


Please explain as this is causing me a lot of stress.

Former Community Manager
Posts: 410
Registered: ‎24-10-2012

Re: No service

Hi MaxwellCoop,


I'm sorry to hear you're having this problem.


If you send me your contact details via a private message (click on my name and send user a private message) I'll make sure a customer service experts looks into this.





Posts: 7
Registered: ‎23-11-2012

Re: No service


I'm having the exact same problem as the original poster, but with a Nokia Lumia 920 White. Yesterday was my first day with it and 3G and 4G were both fine. Today there's no data network, phone works fine. Please help!

Posts: 1,039
Kudos: 219
Registered: ‎15-11-2012

Re: No service

I had this issue to. Call 150 because they might have sent you a SIM card through the post and deactivated your current SIM card.