I have recently ordered a Huawei mobile wifi dongle and have received it today. However, the SIM you have given me with it is not compatible with the device. The manual says you cannot use a dual standard/micro sim card. I have tried to fit in the SIM you gave me but it does NOT fit. It fits in upside down, but not the right way up. I am trying to call your tech support but I have been on hold for 17 minutes so far. I am not impressed.
Are you still having problems? If so, send me your name, number and a brief description of your problem in a private message and I'll make sure the right person looks into this. You can PM me by clicking on my name and then send user a private message.