by Sarburd Investigator
Investigator

sim invalid for 4gee mini wifi

I bought a 4GEE Wifi Mini with a prepaid SIM card and 6gb of data from amazon.

 

Sadly it doesn't work. I can log on to the device ok, but admin page says INVALID SIM. "Signal bars" icon is solid red. There is also no phone number anywhere to be found including packaging

4 REPLIES 4
by Grand Master
Grand Master

Re: sim invalid for 4gee mini wifi

Sounds like it's not an EE SIM. Did the device come with the SIM? Does the SIM have the name of its network on it?

 

You say there is no phone no. anywhere. Did you look in the device for 1? Can you login to the router at http://192.168.1.1 as "admin"/"admin". Is there a MSISDN in the System Settings? That's its phone no.

 

What about http://add-on.ee.co.uk/status report?

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If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Sarburd Investigator
Investigator

Re: sim invalid for 4gee mini wifi

Sim came with 4gee mini Wi-Fi in a sealed box and I took sim out of the pop out card with EE on. Logged in to router but just says invalid sim and there is no number on there at all.  Status report goes to invalid page.

by Grand Master
Grand Master

Re: sim invalid for 4gee mini wifi

You should be able to log into the router even with an invalid SIM.

 

Can you post an image of what you see when you go to http://192.168.1.1 , even before attempting to login?

 

But it does look like the SIM is faulty.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Sarburd Investigator
Investigator

Re: sim invalid for 4gee mini wifi

I can log in but it says sim invalid, the 4 gee box shows. I have packed it up now to send back to amazon as need one working ASAP to work cctv cameras. I just wanted to make sure I wasn’t doing something obvious wrong 

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