by ThomasB55
Visitor

"You are currently blocked from using data" How do I get my data back? Iphone5s

I am uising the Iphone 5s and have been for the past year and a half however recently, starting last week, I cannot use my data (go onto instagram, safari etc) and whenever I try to go on safari I get the tab popping up from ee that says "You are currently blocked from usign data". I dont't know why I would be blocked and am a little confused and just want my data back as im paying for data that im simply not getting. 

Any help would be useful, thanks 🙂

~Thomas 

2 REPLIES 2
by Grand Master
Grand Master

Re: "You are currently blocked from using data" How do I get my data b

@ThomasB55   You need to call customer services about this. 

by
EE Community Support Team

Re: "You are currently blocked from using data" How do I get my data b

Hi @ThomasB55,

 

Welcome to the EE Community.

 

Let us know if customer services are able to resolve this issue for you.

 

Thanks

 

James​​​​​​​

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