by abidou
New Member

no data internet on my mobile

i have a vodaphone mobile LTE4G and i just put a EE SIM i can make calls but the data internet is not working and even the 4G is not showing

any help thanks

3 REPLIES 3
by Grand Master
Grand Master

Re: no data internet on my mobile

@abidou  Delete and profiles on the device and restart the device. 

by Grand Master
Grand Master

Re: no data internet on my mobile

Hi, 

 

The device will be designed for Vodafone network not EE, so it may not use the same frequency as EE. Also the Internet settings will be set for Vodafone not EE. 

 

Thanks 




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by
EE Community Support Team

Re: no data internet on my mobile

Hi @abidou

 

Welcome to the community.

 

What is the make and model of the phone?

 

I'll do my best to help.


Chris

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