by ryanmustard21 Investigator
Investigator

connect new phone to mobile boardband

Trying to connect new phone to mobile boardband, getting authentication problem and won't connect 

6 REPLIES 6
by
EE Community Support Team

Re: connect new phone to mobile boardband

Afternoon @ryanmustard21

 

Thanks for coming to the community.

 

Are you trying to connect to the WiFi?

 

What phone are you using?

 

Leanne.

by ryanmustard21 Investigator
Investigator

Re: connect new phone to mobile boardband

Yes it worked fine then I ran out of data and just got it back but got upgrade phone Sony zx2. 

The portable unit I noticed isn't actually lighting up properly, the little green signal dots aren't on but one is red even in places I've had signal before. 

by
EE Community Support Team

Re: connect new phone to mobile boardband

Can you connect any other devices to it, @ryanmustard21?

 

Chris

by ryanmustard21 Investigator
Investigator

Re: connect new phone to mobile boardband

I haven't tired but I can tonight 

by ryanmustard21 Investigator
Investigator

Re: connect new phone to mobile boardband

I've tired to connect my xbox one to it still no luck

by
EE Community Support Team

Re: connect new phone to mobile boardband

Thanks for trying that @ryanmustard21

 

I'm going to send you a private message to get some more information from you.

 

Please have a look and reply.


Thanks


Chris

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.