21-02-2018 11:29 AM
I have 1 osprey 2 OPEN and 1 osprey 2 closed on my account, the open one is able to connect with my NVR wireless security system, The closed one I want to take to France , and be able to contact in UK via ee wireless facility to my open Osprey 2, enabling me to obseve my property on my laptop.
17-02-2018 01:17 AM
21-02-2018 12:17 PM
What do you mean by "Open" & "Closed"?
the open one is able to connect with my NVR wireless security system
21-02-2018 12:53 PM - edited 21-02-2018 01:01 PM
Hello @klaserie EE use CGNAT on their network so port forwarding/inbound access to the router is not normally possible.
You can use the device abroad in France. Make sure the account is set up by enabling roaming and call abroad/premium rate first:
France is part of the EE Europe zone so you can take your UK allowances abroad with you:
21-02-2018 01:40 PM
21-02-2018 02:17 PM
Hi Lee, No both units have difference sim cards both from EE and are linked to the same account. in other words i have 2 Oprey units one unlocked and one locked, the unlocked unit is linked to my NVR, the closed one cannot link with the NVR. To operate my laptop in France I am taking my locked unit with me so I can use my phone and laptop there, my question is will I be able to connect to my unit in the uk using ee wireless link up
21-02-2018 02:27 PM
21-02-2018 02:29 PM
You can unlock an EE device you purchased yourself using the online form here:
The process takes up to 10 days and costs £8.99 if you are still in contract with the device and is free if you are not. Full details on unlocking an EE PAYM device can be found here:
21-02-2018 02:43 PM
the unlocked unit is linked to my NVR, the closed one cannot link with the NVR.
Both should be able to connect your NVR from inside your home. Their locked status does not have any bearing on what you can connect to them. It only affects what network SIMs you can put in them.
Where are you connecting from to access the NVR via the unlocked device? Just from inside your home or from out-and-about?
21-02-2018 05:35 PM
the unlocked unit will connect via EE network to my NVR from anywhere there is a EE wireless Wifi available.
That's not true! You will not be able to connect directly to your internal devices thro' a MBB router when away from home.
EE mobile network uses Carrier Grade NAT (CGNAT), which means that you don't get your own public IP address but share it with other users. So you can't be uniquely id'ed on the Net. This is unlike fixed BB.
And the EE network isn't EE wireless Wifi but a mobile signal.
21-02-2018 05:41 PM
21-02-2018 05:47 PM
No, the SIM connects to EE's mobile signal. The Wifi is only within your home.
by SophieD Friday
by Duxies a week ago