Mobile Broadband

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Resolved! mini wifi very poor signal over the last week.

Hi I'm currently 'using' a mini wifi device but the signal has become very poor.  This last week and the drop out is infuriating.  This is my back up device, as my main BT line supplying my Sky box has been disrupted my the road diggers cutting throu...

Ban10 by Visitor
  • 362 Views
  • 1 replies
  • 0 Helpful

4GEE or BT4G routers no internet

Both my 4GEE router and BT4G homehub router connect wirelessly to various electrical items but there is no internet connection. Both routers show 2 bars but are not connecting. This has been an issue since having the service but my get around was to ...

dmb20001 by Investigator
  • 410 Views
  • 1 replies
  • 0 Helpful

5GEE-wifi with mesh TP-link Deco X60

The 5G signal is strong but the small battery integrated version of the 5GEE Wifi hub is not powerful enough to cover the entire house.  So we bought the TP-Link Deco X60 to build a wifi mesh network. The X60 does not seem able to connect to the 5GEE...

ns9021 by Explorer
  • 777 Views
  • 7 replies
  • 2 Helpful

How to make a complaint

How can I complain when the contact form only allows 500 words??!! I've had no Internet since Monday. Two missed engineers appointments and 5 calls to the office.Last night I was on the phone 40 minutes whilst trying to get the issue fixed.  All the ...

Shahla32 by Established Contributor
  • 496 Views
  • 2 replies
  • 0 Helpful

Wifi speed

I have two sims, one in my phone and one in a sim card routerLately I have noticed a significant drop off in performanceOn doing a speed check i found that my phone is only downloading at about 2.5mps and the router at less than 1 mps. Whats going on...

Resolved! Re: IPv6 router settings

Did anyone ever reply re the correct settings to enable IPv6 on EE 4G Mobile Broadband using a TP-Link Router? I would like to enable the same so would be interested to know. Thanks 

devpete by Investigator
  • 5906 Views
  • 9 replies
  • 4 Helpful

Appalling speeds on WiFi midi

So last August I was talked into entering a contract for a 4g Wifi midi due to not being able to get fibre where I live. This contract was for 2 years at a ridiculous cost of £28 pm (it is now only £14pm!) I was told that I would get a maximum of 10m...

Phil071 by Valued Contributor
  • 527 Views
  • 15 replies
  • 1 Helpful