Mobile Broadband

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EE Mobile router IMEI not recognised

Hi, I'm trying to unlock my EE mobile router but the 15 digit number is not recognized.  The error just says something went wrong.   The contract (or that part of the contract has ended, I still have my phone with them)I've been on hold for over an h...

Mini 4G router

I've just been sent a brand new EE Mini 4G router.I plugged it in for the first time yesterday.I will need to use it to stay connected all day every day while I'm working, so I've been running it off the mains. It keeps switching itself off though - ...

The now terrible 4G signal I am paying top dollar for !!

I live in a remote area of south UK with virtually no internet connection via a BT copper landline and a very poor mobile signal. I came to EE from another major UK mobile phone provider....they had 'throttled' my 4G signal, a fact I couldn't prove a...

Vutti47 by Investigator
  • 1185 Views
  • 8 replies
  • 5 Helpful

Friends unable to join game servers I create

Hi we have 4G broadband from EE.  My son uses it to game with his friends but they cannot join servers he creates , they just get a message ‘unable to connect’ and when they create a server he gets the same message.  I cannot find any settings which ...

RJLomas by Visitor
  • 291 Views
  • 1 replies
  • 0 Helpful

EE 5G Huawei mobile router and signal

Hello allI purchased an Huawei 5G mobile router and external aerial from EE just over two years ago. The signal strength on 4G is struggling at times and does occasionally just drop out. We have had the external aerial moved to the top of the house b...

Bevan74 by Explorer
  • 374 Views
  • 3 replies
  • 0 Helpful

Data sim

Hi. I move all over the UK. Went in store and was sold a £5 DATA SIM. This is to check if I get a signal at all the sites I will be on. I have put it in a tp-link Archer MR200 and I get nothing. My devises connect to the tp-link and I get 4G on my Pl...

Gibbo53 by Contributor
  • 408 Views
  • 9 replies
  • 1 Helpful

Mini hub overheating

Wether i use my ee mini hub with a battery or just plugged in it overheats in about 10-15 minutes and stops working completely. Is there any resolution to this or are they just poorly designed? It seems laughable that such a thing would get so hot wh...

Bw2296 by Explorer
  • 988 Views
  • 5 replies
  • 1 Helpful