Mobile Broadband

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Resolved! 5Gee router port forward not working

I am trying to port forward the port 25565 to setup a server to play Minecraft with some of my friends without needing to pay for a server, I have done everything I need to on the firewall on my computer as before I had this router I have hosted a M...

5GEE Router LAN port appears to be inactive

I'm unable to connect to the internet via the LAN port on my EE 5GEE router (no ethernet port lights illuminate when a device is plugged in). I've tried connecting the following devices to the LAN portMacBook Pro via Belkin ethernet USB Type-C adapte...

No data in some locations

HiI got EE unlimited/no speed caps SIM in a NetGear Nighthawk M2, connected to an outside antenna.I have seen other users of EE reporting the same, suddenly no data, but with other providers SIMs in the M2, there's plenty of data. They haven't change...

wifi extender TV connection problem

I have mobile broadband, a Smart 4G Hub box. I have bought a wifi repeater in order to watch a Smart JVC TV in a bedroom some distance away from the box. In settings the TV is showing the wifi repeater with full bars however when I enter the passw...

Billed to a non existant phone number

Hello,I signed up to a 4G business broadband deal. I set up the direct debit etc. Then I was billed £50 deposit for service to a phone number that I don't have (unless this is the phone number associated with the 4G dongle sim?).I never recieved any ...

Paper phone bill

I am doing my accounts for last year and appear to have missed placed the following phone bill for June 22, July 22 October 22 and November 22Please can you arrange to send me copies of the above many thanks

Missold Mobile Broadband Plan (also missold router)

I took out a 5g Mobile Boradband plan last week, the person in the store said I would get speeds of around 30mb they also asured my that they were giving me a 4g router with a 5g sim but I would still be able to access the 5g network through that ro...

Suspended account

Hi, it is been a while i did not use my EE sim card. Then i realised it is suspended, i top up 5 pounds. Though i am abroad. While calling it says that sim card is closed due to debt, however my simcard is prepaid and 24 hrs passed since payment done...