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5G router will not work in 5g (SA) mode.

My 5g router has never worked in 5G mode. I was fine with using it in 4g up until now but on Final Fantasy XIV I have had to move to NA servers, so I need 5g to work as my ping is too high. If I select 5g (SA) on the router set up, the signal and int...

Skardsen by • Investigator
  • 1118 Views
  • 5 replies
  • 1 Helpful

Nat Type 3 with 5GEE router and PS5

Hi all,I am on mobile broadband with the 5GEE router. Unfortunately, mobile broadband is the only internet available in my area, I can't go hardwired or fibre.  When I boot my PS5 it is giving me NAT type 3 which is proving difficult to game online. ...

EE4 g smart router

Hello , I have ordered EE4 g smart router with unlimited data which will be effective tomorrow but as it is only wireless so my CCTV cameras will not work . I need a to connect the system to the internet via cable but this router does not have any po...

Fawz by • Explorer
  • 259 Views
  • 2 replies
  • 0 Helpful

How to add Wi-Fi account on ee app

I have a 4g Wi-Fi at home, I have created an account on the ee app but it is asking me for my account number to add wifi to my account. I have not received any emails or letters with this account number on. How do I find out what my account number is...

Ridler86 by • Visitor
  • 558 Views
  • 3 replies
  • 1 Helpful

Red light

I have a 4GEE Wi-Fi mini and I’ve topped up with credit. I have a connect but there is a red light on the signal section. How do I fix this?

How to fix a EE 5G Router with very slow Mbps...

Hello,Just acquired a EE 5G Router to have WIFI into the house (while we wait for Fiber broadband to be installed into the house). EE Coverage (Twickenham - TW1) in the area is strong (5G and 4G) as per the EE website. However the Mbps obtained on th...

Inconsistant and fluctuating speeds - 4G

Hi,I have a very peculiar issue, that has been going on for a few weeks now.My internet speed over my 4G network has been very inconsistent or "throttled", in a sense.When general browsing, using twitter, downloading a file, or a game from Steam, the...

Stevem97 by • Contributor
  • 774 Views
  • 9 replies
  • 0 Helpful

Yearly plan

Hi, I was wondering if it would be possible to pay for the Smart 5G Hub yearly instead of monthly. Thank you!

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