Mobile Broadband

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EE4 g smart router

Hello , I have ordered EE4 g smart router with unlimited data which will be effective tomorrow but as it is only wireless so my CCTV cameras will not work . I need a to connect the system to the internet via cable but this router does not have any po...

Fawz by Explorer
  • 258 Views
  • 2 replies
  • 0 Helpful

How to add Wi-Fi account on ee app

I have a 4g Wi-Fi at home, I have created an account on the ee app but it is asking me for my account number to add wifi to my account. I have not received any emails or letters with this account number on. How do I find out what my account number is...

Ridler86 by Visitor
  • 552 Views
  • 3 replies
  • 1 Helpful

Red light

I have a 4GEE Wi-Fi mini and I’ve topped up with credit. I have a connect but there is a red light on the signal section. How do I fix this?

How to fix a EE 5G Router with very slow Mbps...

Hello,Just acquired a EE 5G Router to have WIFI into the house (while we wait for Fiber broadband to be installed into the house). EE Coverage (Twickenham - TW1) in the area is strong (5G and 4G) as per the EE website. However the Mbps obtained on th...

Inconsistant and fluctuating speeds - 4G

Hi,I have a very peculiar issue, that has been going on for a few weeks now.My internet speed over my 4G network has been very inconsistent or "throttled", in a sense.When general browsing, using twitter, downloading a file, or a game from Steam, the...

Stevem97 by Contributor
  • 744 Views
  • 9 replies
  • 0 Helpful

Yearly plan

Hi, I was wondering if it would be possible to pay for the Smart 5G Hub yearly instead of monthly. Thank you!

Secured, no internet

Just got a 4GEE router but none of my devices are able to connect. I can find the network but can’t actually connect. It let me earlier but said “Connected, no internet” but now it won’t let me connect at all. Any ideas?

4G upload speed drop when mast upgraded to 5G

I use EE 4G for my household broadband, we have no have no fibre or landline alternative in  this area. My 4G upload speed suddenly fell from around 2-3 mbps to around 0.1 or 0.2 mbps several weeks ago coinciding with work being done to upgrade the m...

tony1232 by Explorer
  • 315 Views
  • 2 replies
  • 3 Helpful