Mobile Broadband

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4GEE Wifi 2.4GHz change to 5GHz

Hello, I just got the 4G EE WIFI mini today. However the issue I have is that the device seems to be locked to a 2.4GHz WIFI signal. Is there some form of external Arial for the sim card I could use to get a better WIFI signal frequency or would it b...

EE smart 5g hub not available?

Hi,Was planning to order the EE Smart 5g home broadband hub as moving to a remote property soon but just checked and it's no longer listed in the EE shop, 4g hub is showing but not the 5g. Has it been withdrawn? Getting this antenna to go with it... ...

Cocat2517 by Contributor
  • 651 Views
  • 2 replies
  • 1 Helpful

Resolved! EE71 & Extender

Hi,So I've bought the EE71 and would really like to use it with a TPLink extender to connect a hard wire RJ6 device.  No WPS button on the EE71 though to connect the two.  Is there anyway I can get the TPLink to read the EE71 signal ?Thanks ! 

EE 4G Wifi mini All lights flashing blue wont connect

Hello, I bought a 4g mini while on holiday in the UK just 3 days ago. It was working fine but suddenly stopped working. All the blue lights flash together on and off periodically. I've tried to reset by holding both the power button in for 10+ second...

Nestie70 by Visitor
  • 836 Views
  • 1 replies
  • 0 Helpful

4GEE speed steedily declining

I have the 4GEE Home 18m 200GB plan which started in April 2022. Initially I was getting speeds of over 50 at times, mostly over 40, and rarely below 30. In recent months I started to notice things slowing down. I now rarely get over 20 and often it ...

Bella33 by Contributor
  • 556 Views
  • 15 replies
  • 0 Helpful

Mobile router and Arlo security camera issues

I have an Arlo security system with 2 smart hubs and 4 cameras. They constantly loose connection (every few minutes) and then reconnect. The issue is not with the Arlo system per se, according to EE it is most likely because the router constantly ref...

jwDave2 by Investigator
  • 688 Views
  • 7 replies
  • 0 Helpful

Resolved! Register SIM card on dongle

I bought a SIM with data to put in my Hauwawe Wi-Fi dongle . When I register the sim with the phone number it’s text a pin to the mobile number but of course it’s not in a phone ? How can I sort this out please ?thank you 

Rosse by Investigator
  • 745 Views
  • 3 replies
  • 3 Helpful

4GEE mobile router - no service

Hi all,I just got the 4GEE mobile Wi-Fi router as we have changed out Wi-Fi but activation day has been delayed and I need Wi-Fi or some sort of internet to work. bought a new unlimited SIM card on a one month rolling contract. I have plugged this in...

Diana_mm by Explorer
  • 464 Views
  • 3 replies
  • 0 Helpful