Mobile Broadband

Question and content to cover Mobile Broadband.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Account number

I’ve just taken a contact out for a smart 5g hub but I’ve never received any correspondence from EE with my account number and I can’t link the hub to my account unless I have it. 

EE broadband

Hi, I’m trying to link my broadband on the app but when it asks for my billing account number, I’m putting in my account number on the card I get my bills taken from however it says it’s incorrect… we’ve had this EE broadband for a year now but just ...

EllieW1 by Investigator
  • 674 Views
  • 29 replies
  • 7 Helpful

EE Blocked Ports?

I am getting very frustrated here.I run a shop where the only comms is via EE mobile.  I have been waiting for 4 months for BT to install fibre, and at the speed they are going, it will be another couple of months before I get a landline!  No other m...

Russtyy by Investigator
  • 742 Views
  • 6 replies
  • 0 Helpful

Cancel Sim

Would like to cancel my Sim for the mobile broadband as contract has ended today. I've sold house so no longer needed. Can't do it online. Can't phone. Tried to do it through chat and had no reply. Help please. 

Resolved! Data sharing

Hello peeps,Pls I do I gift data from my ee line to another ee line.i can't find family usage on my ee app.any help pls?

kemjay by Investigator
  • 910 Views
  • 1 replies
  • 1 Helpful

Rubbish mini 4g mobile router

Since I got this it initially worked just okay despite the EE people saying it can handle up to 10 WiFi units. But now on a daily basis I cannot stream a thing as it just rubbish constantly having to reset it and supposedly up to 20mbps absolute joke...

Phil071 by Valued Contributor
  • 1668 Views
  • 27 replies
  • 4 Helpful

EE Mini HUb 3397-2 4ghz

My mini hub is not working.I am able to connect but after about 3 minutes it goes down and kicks me off my games.it has worked perfectly fine for the past few weeks but today it’s not worked whatsoever.I have rebooted it and reconnected and it keeps ...

Change DNS on router to fix issues with Sky Stream Puck

I am having some teething issues with my Sky Stream puck connected to my 5g EE router (which uses the mobile network). Speed seems sufficient but we occasionally lose sound when watching BBC, ITV, C4. It has been suggested that this problem can be co...

stshaw by Explorer
  • 891 Views
  • 3 replies
  • 0 Helpful