Mobile Broadband

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EE 5G Hub - Solid Red Light

I bought an EE 5G hub and took it home. it was supposed to work after charging upon starting up, but all I got was a solid red light on the network/bars light. I tried the SIM from my own phone (EE) and it worked instantly. I tried my wife's SIM (O2)...

Internet down in Aberdeen

I have a 4g EE box with a sim card in it. I'm in Aberdeen, it stopped working last night. Anyone elses the same?    

GDM123 by Visitor
  • 203 Views
  • 2 replies
  • 0 Helpful

EE & ANdriod TV

I have an andriod tv and want to join EE for a super fast internet to use on the TV. I have only £30 at most to spend a month to spend. Where possible I would want broadband but without cables. What is the plan i should go for if any? Or what would y...

Moe07 by Investigator
  • 234 Views
  • 4 replies
  • 0 Helpful

5G Wifi Hub Keeps Turning Off

Why does my 5G Wifi keep turning itself off!? I have had 4/5 days with no issue. Then today my 5GEE Wifi Box is constantly turning off after a couple mins of being on. Its on charge with the cable in and will just disconnect randomly as if the batter...

MQ31 by Visitor
  • 1900 Views
  • 4 replies
  • 0 Helpful

Resolved! Router SIM card and EE app

I have just started to live on a narrowboat and I needed a SIM card for the router. Got one from EE today. PAYG initially. My personal phone is on O2. When I log into the EE app to link to the SIM card it asks for my EE phone number to send a passcod...

NickHo by Explorer
  • 272 Views
  • 3 replies
  • 0 Helpful

Smartwifi

I cannot connect my smart tv and mobile data. It accepts the Wi-Fi network name but not the Wi-Fi password that’s on the keep me card

GT67 by Investigator
  • 272 Views
  • 6 replies
  • 2 Helpful

EE sim in Huawei b535-232

I've bought a campervan with a Huawei router B535-232 and external antenna. Previous owner had zero issues with all devices connecting to it, using a 3 sim.I'm using an EE sim, and while gaining access to the internet is okay, and most devices are co...

Hollibus by Explorer
  • 1348 Views
  • 11 replies
  • 8 Helpful

Mobile broadband vs fibre

Hi all, Hoping you can help!Fairly new to EE (still awaiting my sim for my mobile). After a bit of advice around broadband and 5G mobile service. My current home broadband provider (Talktalk) provides a “fibre” service (only up to 65mbps download) - ...

JMG94 by Visitor
  • 329 Views
  • 1 replies
  • 1 Helpful

Crap service

Since upgrade works in November my broadband has been shocking with regular outages. Have contacted EE several times and all they can say is can’t say when it will be sorted and here’s a credit off your account.  It’s making working from home almost ...

Carolb5 by Investigator
  • 535 Views
  • 6 replies
  • 0 Helpful