Mobile Broadband

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Dlink router not recognising EE sim

Hi I have been using my EE unlimited sim for a wile now in a TP link router and it works fine (I have tested it in my phone and other devices so I know the sim is working fine) however I have purchased a D-Link DWR-978 5G AC2600 Wi-Fi Router Super-Fa...

Yj2000 by Explorer
  • 243 Views
  • 7 replies
  • 0 Helpful

Resolved! Is my Osprey Y855V still active?

HiI have an Osprey Y855V MiFi device back from when I was an EE customer and I believe it is unlocked.   It is a while since I used it and I'm sure I unlocked it to to use cheap data SIMs.  However, I have just inserted a Vodafone SIM and although it...

essenby by Investigator
  • 72 Views
  • 5 replies
  • 1 Helpful

EE 5G smart Hub - Home tower broadband not reliable

Hi,I purchased the EE 5g Smart Hub as I live in a remote part of the UK (Cotswolds) and was advised by the sales person at EE that this would be my best option as other provider would run through the phone line and be very slow. My EE 5G Smart Hub is...

JM007 by Investigator
  • 737 Views
  • 7 replies
  • 0 Helpful

EE totally unable to unlock mini wifi parental controls

EE incapable of unlocking Mini Wifi. Spent two hours on the phone with two different agents yesterday and they were unable to help. After nearly an hour, the first agent said it was all sorted and I'd shortly get an email. It wasn't and I didn't.The ...

IvyL by Investigator
  • 188 Views
  • 21 replies
  • 0 Helpful

Resolved! 4GEE has no valid password

Hi there, Trying to get into router settings on my 4GEE and when I type in 'admin' it doesn't recognise the default password. How to I get into my own device? I want to experiment wiht different Channel settings to see if it wil help my SmartTV conne...

Linking Mobile and broadband

Hi All,After a nightmare experience moving my broadband from BT to EE I am still unable to link these accounts, any ideas how I do this, I have no broadband account number, even the contract emails doesn't include it, and trying to get a satisfactory...

Dillonm1 by Investigator
  • 86 Views
  • 4 replies
  • 1 Helpful

Smart 5G Hub 2 connection issues

I live in Milton Keynes & I've been using a Smart 5G Hub 2 for the last 2 months with no major issues, until about 3 days ago.I've been used to decent connection speeds that matched the fibre line at my old address, anywhere between 190-320Mbps at ar...

Viktor9x_1-1710529824580.png Viktor9x_2-1710530090143.png
Viktor9x by Explorer
  • 130 Views
  • 5 replies
  • 0 Helpful

Internet speed

Hi all. I did an upgrade couple weeks ago and now my internet not working at all. It is so slow can't even watch a movie online. Had same problem on previous contract and got the EE antenna installed by engineers, not sure which model it is but it co...

Zilv by Investigator
  • 73 Views
  • 5 replies
  • 2 Helpful