Resolved! 4g router
Do I have to use the ee supplied router for 4g broadband. Or can I buy a different brand router (eg tp link) and use that?
Forum Posts
4GEE WiFi Mini 2020 not working
My 4GEE WiFi Mini 2020 not working is just showing all 4 lights flashing blue and I can't seem to shake it into life holding the power button down for 10 seconds or using the factory reset option. Anyone know what the problem is and more importantl...
Internet password
How do I change my Internet password?
New 4G hub stopped working, borrowed one working fine in same location
Hello,Can anyone help? I have purchased a new 4G smart hub last week. For a couple of hours it worked fine in place. All green lights and a good signal. I tried to move it to a different room to test signal strength and it has since stopped working. ...
EE 5G SMART HUB - WIFI 6 Not working when enabled EE Technical team useless
spoke on phone to EE technical staff - unable to help here are screen shots of bands. no radio is detected of the 6ghz EE refusing to admit device is faulty. it has 6ghz enabled my NIC - Intel Ax201 Wifi-6 cant connect to my network but when connec...
Some questions about 4g/5g broadband
Hi.I've got some questions about my 4G setup and then a few about a potential 5G switch. I've split them up below. 4GI've had an external 4g antenna into a 4g broadband router for several years now. Was Vodafone but switched to EE earlier this year. ...
4G WiFi issue
If absolutely anybody can help, I’d be so thankful. I recently bought a 4G mini WiFi router from EE whilst seeing family for Christmas. I cannot go back to return it, and have absolutely no idea as to what to do. The internet initially worked fine. B...
Unable to unlock BT 4G Router
I have a pre 2021 BT 4G router and I am unable to unlock it. I have followed the unlock procedure and enter the IMEI, this either give me an error code which states "please try again, Sorry, something went wrong on our end. Please enter your IMEI aga...
Loyalty and multi line discounts
Hi, I’m looking to upgrade my mobile broadband only. Not the mobile phones on the same account. I have line and loyalty discounts …on the mobile broadband and phones. If I upgrade my mobile broadband only would the discount on the mobile broadband ...
How can I speak to a real person?
As a many years customer, I am appalled by the difficulty in speaking to someone. Logged in and waited (and waited ... etc) for the chat button to appear. Nothing. Called 150 and was linked to a cyber-voice that sent me a link (that didn't work). ...
