by teacherless1
New Member

Yellow dongle - returned when out of contract and have cancelled?

Do I have to return the actual device when Ive cancelled?

2 REPLIES 2
by Grand Master
Grand Master

Re: Yellow dongle - returned when out of contract and have cancelled?

No, it's yours. You paid for it. You've just cancelled the airtime contract & the SIM.

 

You will need to get it unlocked by EE to use it on any network other than EE,

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by
EE Community Support Team

Re: Yellow dongle - returned when out of contract and have cancelled?

Hi @teacherless1

 

Welcome to the community. 🙂

 

I see @XRaySpeX has answered you already here.

 

You can request to unlock the phone through our online form.

 

Chris

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