by paulfenn
Explorer

Yellow box

Hi

Any ideas what GHz the mini wifi runs on, as need to set up a camera.

Tech section cant answer it!!

Many thanks

Paul

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Yellow box

2.4

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
4 REPLIES 4
by Grand Master
Grand Master
Solution

Re: Yellow box

2.4

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Yellow box

Good morning @paulfenn

 

Thanks for coming to see us in community 🙂

 

Has the advice kindly given by @Northerner answered your question?

 

Thanks

 

Richard

 

🙂

by paulfenn
Explorer

Re: Yellow box

Thanks for the reply, very helpfull and cleared issue up for me.

Paul

by Ace Contributor
Ace Contributor

Re: Yellow box

Hello @paulfenn the 4GEE Wi-Fi device supports either the 2.4ghz or 5ghz bands.

 

To choose which band you want to use download the Alcatel Link app from your devices App Store then navigate to Wi-Fi settings:

 

IMG_0314.PNG

 

 

 

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