by pbeecroft1 Investigator
Investigator

Wifi calling .i can hear caller but they cant hear me ?? I using samsung s5

 
3 REPLIES
by
EE Community Support Team

Re: Wifi calling .i can hear caller but they cant hear me ?? I using samsung s5

Hi @pbeecroft1

 

Thanks for coming here to see us Smiley Happy

 

Have you tried switching WiFi calling off and making the call again?

 

Is the call to one number or multiple?

 

Thanks

 

Richard

 

Smiley Happy

by pbeecroft1 Investigator
Investigator

Re: Wifi calling .i can hear caller but they cant hear me ?? I using samsung s5

Hi .yes i have reset my router, turn off wifi calling and turn back on .and re started my  phone. 

The problem still occurs .not an isolated number. Any call.

Paul  

by
EE Employee

Re: Wifi calling .i can hear caller but they cant hear me ?? I using samsung s5

Hi @pbeecroft1

 

Does the issue still follow when you use a different WIFI connection?

 

Many thanks,

 

Lee

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