08-10-2017 10:33 AM
I had a 4gee Wi-Fi device with multiple devices across android and iOS and desktop pcs all connected. Had issues with it so had a new one. Now though... 7 out of 10 devices day connected to Wi-Fi but No internet.
I've tried all the rebooting over devices and the 4gee wifi unit.
Have tried the forgetting over WiFi networks.
Have checked that all software is Upto date.
How come they all worked with one box but not another.
Any ideas as the guys in the EE Shop where I live have no idea. And basically we now are paying for Internet at home that Most of us can't use. Rather annoying. Any help welcome.
08-10-2017 10:37 AM
can I just also add that the devices that can connect have been using it yet this screen is odd. Shouldn't there be something other than zeros???
08-10-2017 11:30 AM
Have you checked for local network issues here?
08-10-2017 11:37 AM
Yep checked and all is well.
3 devices work fine get online etc. 7 devices can connect to the Wi-Fi but get given no internet is my issue
08-10-2017 07:40 PM
Browse to http://add-on.ee.co.uk/status . What does it tell you about your plan, allowances, etc.?
10-10-2017 08:32 AM
Yep tried that several times and still no joy.
It's annoying that so many people have had this issue yet no one has a definitive answer to fix it.
by Wano69 a week ago
by SophieD a week ago