by mackenziedn
Visitor

Why doesn't Skype or Spotify work with my 4G mini wifi?

I have had this device for about 4 weeks and haven't been able to use either. Spotify is upgraded and EE customer service haven't heard of this problem according to the person I spoke to. Also I couldn't access the BT website log in page. Could do it on my phone when I turned off the wifi.

Can any one help with this?

1 REPLY 1
by Star Contributor
Star Contributor

Re: Why doesn't Skype or Spotify work with my 4G mini wifi?

Hi @mackenziedn

 

I have a few questions:

 

Is the mini wifi on a pay as you go or pay monthly plan?

Does browsing other sites work when connected to the mini wifi?

On your phone, have you forgot the mini wifi then connected again?

 

Thanks, 
Martyn

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