by SueLew Investigator
Investigator

Why can’t I use internet on 4g

Can’t seem to be able too log into internet on 4g any help greatly received

6 REPLIES 6
by Grand Master
Grand Master

Re: Why can’t I use internet on 4g

@SueLew  Do any of your apps work that need a cellular connection? 

by SueLew Investigator
Investigator

Re: Why can’t I use internet on 4g

  • Yes google etc
by Grand Master
Grand Master

Re: Why can’t I use internet on 4g

Which 4GEE WiFi router are you using?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Why can’t I use internet on 4g

Morning @SueLew

 

Thanks for coming to the community.

 

Have you been able to connect to 4G previously?

 

What device are you using?

 

Speak soon, Leanne 🙂

by SueLew Investigator
Investigator

Re: Why can’t I use internet on 4g

Hi Leanne thanks for welcome, I’ve managed to rectify problem, rebooted
iPhone
by
EE Community Support Team

Re: Why can’t I use internet on 4g

Hi there @SueLew

 

This is great news 🙂

 

Thanks for coming back and letting me know.

 

Leanne.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.