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Investigator

Update Router Firmware

Hi. I regularly have periods where the data 'locks' up and I need to reboot the EE TG Router. I have tried using the online update facility but it always responds 'cannot check for updates'. This is not fixed by rebooting the router. Can I download the latest from somewhere? I am currently on v21.

4 REPLIES 4
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EE Community Support Team

Re: Update Router Firmware

Hi @Augustus

 

Welcome to the community. 🙂

 

Which router are you using?


Chris

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Investigator

Re: Update Router Firmware

Hi,

I am using the white EE 4G Router. I have three of them and they all exhibit this ‘locking’ sometimes twice a day.

I have the software version that ends in 21.

Augustus
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Investigator

Re: Update Router Firmware

I am using the white one. I have 3 of them and they all exhibit this 'locking' behaviour sometimes twice a day. Current software version is HH70_E1_02.00_21

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EE Community Support Team

Re: Update Router Firmware

Thanks @Augustus.

 

Have you spoken to our Tech Gurus?

 

Chris

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