by Hamiltons1 Investigator
Investigator

Plan in poland

Hi....

How can i use  my calling  in poland  ???any help from anybody  plz plz plz

21 REPLIES 21
by
EE Community Support Team

Re: Plan in poland

Hi @Hamiltons1

 

Welcome to the EE Community. 🙂

 

Thanks to some recent changes that we made to roaming on our price plans, you can use your normal UK allowances in Poland.

 

Just make sure you text ROAMING to 150 before you travel.

 

Chris 🙂

by Hamiltons1 Investigator
Investigator

Re: Plan in poland

Thanks  Chris  

The problem is im already  in poland

by
EE Community Support Team

Re: Plan in poland

Ah, I see. Thanks for getting back to me, @Hamiltons1.

 

Does your phone connect to a Polish network at all or does it show 'No Service'?

 

Please try the steps below:-

 

Try re-booting your device

 

Try turning 4G off in ‘settings’

 

Perform a manual network search:-

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Please let me know if any of that works.

 

Chris 🙂

by Grand Master
Grand Master

Re: Plan in poland

Are you on contract or PAYG? Roaming in EU is enabled for PAYG anyway.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Hamiltons1 Investigator
Investigator

Re: Plan in poland

No still not working  for me😑

by Hamiltons1 Investigator
Investigator

Re: Plan in poland

  • No stil not working for me 
by Hamiltons1 Investigator
Investigator

Re: Plan in poland

Still not working for me 😣

by Hamiltons1 Investigator
Investigator

Re: Plan in poland

Still not working for me 

by Hamiltons1 Investigator
Investigator

Re: Plan in poland

Still not working for me 

 

by Hamiltons1 Investigator
Investigator

Re: Plan in poland

Still not working for me 

by Grand Master
Grand Master

Re: Plan in poland

Well, you can't fix it by repeatedly telling us. You need to instead repeatedly call EE to sort it out.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Hamiltons1 Investigator
Investigator

Re: Plan in poland

  1. Still not working for me 
by Hamiltons1 Investigator
Investigator

Re: Plan in poland

How i can call ee  if the phone  is not working  i can only use data

by Grand Master
Grand Master

Re: Plan in poland

Find another phone to call EE.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Plan in poland

Hi @Hamiltons1,

 

Can you receive calls?

 

What happens if you try to make a call? Do you hear a recorded message?

 

Thanks

 

James

by Hamiltons1 Investigator
Investigator

Re: Plan in poland

Yes  i can receive  call  and text 

U can help me??

by
EE Community Support Team

Re: Plan in poland

Thanks for getting back to us, @Hamiltons1.

 

As you can receive calls, it sounds like you have an international call bar on your SIM.

 

I recommend logging into your My EE account on your phone's browser (not the app) or a computer. Once you're logged in, a chat window will pop up when an advisor is available.

 

If you can't get in contact with chat, please get in touch from an alternative phone.

 

Enjoy the rest of your trip 🙂

 

Chris

by Hamiltons1 Investigator
Investigator

Re: Plan in poland

Thank you i contacted  the ee chat they help me

  • Thank you very much 
by
EE Community Support Team

Re: Plan in poland

That's brilliant, thanks for letting me know, @Hamiltons1. 🙂

 

I'm glad you're up and running, enjoy the rest of your trip.

 

Chris 🙂

 

 

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