by Heather03
New Member

Pinterest not loading

Does anyone know anything about an issue with Pinterest? 

The images are not loading and I have read elsewhere that it is just happening to people on EE

8 REPLIES 8
by Grand Master
Grand Master

Re: Pinterest not loading

Is this on EE Home BB or over the mobile network? There is already reports of this for Home BB in Can't access Pinterest  .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Employee

Re: Pinterest not loading

Hello @Heather03

 

Welcome to the Community! Smiley Happy

 

The issue is currently under investigation.

 

I'll reply on the post @XRaySpeX has linked to as soon as I have an update.

 

Thanks - Karen. Smiley Happy

by Haggrid Investigator
Investigator

Re: Pinterest not loading

Hi, I'm also having problem seeing the pics in pintrest. It works fine on my laptop but not on my android phone or tablet. I use my tablet mostly due to being able to move freely varound the house. I'm a designer so am finding this a real pain. Hope you can help me. Many thanks.

by Haggrid Investigator
Investigator

Re: Pinterest not loading

Hi there Karen. Its been over 24r hrs and I'm stillstill gettinggetting this problem with the pics not loading in pintrest. When will this be sorted please. I'm paying for a servicethat i'm not getting. Regards.

by Grand Master
Grand Master

Re: Pinterest not loading

You could try & get round this issue by switching the DNS in the router to Manual with 1 of these public DNS:

Open DNS  :	208.67.222.222 & 208.67.220.220
Google DNS:	8.8.8.8 & 8.8.4.4 
Norton DNS:	198.153.192.40 & 198.153.194.40

If this works consistently with PInterest it shows that EE's DNS are faulty.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Employee

Re: Pinterest not loading

Hi @Haggrid

 

Welcome to the Community! Smiley Happy

 

The issue with Pinterest is currently under investigation.

 

Please do try changing the DNS settings as advised above by @XRaySpeX and let us know if this helps.

 

Thanks - Karen. Smiley Happy

by Haggrid Investigator
Investigator

Re: Pinterest not loading

Hi there, how exactly do I do this and will it affect mybvsky and laptop connection at all?

by Grand Master
Grand Master

Re: Pinterest not loading

@Haggrid: What router have you? This has been posted under 4GEE WiFi which I take to be a mobile BB device. The EE MBB devices have weak facilities lacking the features of real BB routers & may not allow DNS to be set at all.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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