by Jamesxv111 Investigator
Investigator

My wireless Donegal near out data i have purchased £10 add on .now wont work

My wireless Donegal near out data i have purchased  £10 add ..now wen go buy data just say you have data remaining ...if run out i lose WiFi...please help 

 

5 REPLIES 5
by Jamesxv111 Investigator
Investigator

Help get data ....can not phone support

Screenshot_20171231-223500.png

 

 It normally allow me too up ....if data  run out i have no Wi-Fi.can any one help..if  I purchase voucher i can not top up with out call help support  ...

 

by Grand Master
Grand Master

Re: My wireless Donegal near out data i have purchased £10 add on .now wont wor

Check your remaining allowance @ http://add-on.ee.co.uk/status .

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Jamesxv111 Investigator
Investigator

Re: My wireless Donegal near out data i have purchased £10 add on .now wont wor

I know my allowance ran out and added  £10 add on 

.it won't allow to buy new add on ? 

by Grand Master
Grand Master

Re: My wireless Donegal near out data i have purchased £10 add on .now wont wor

Text VO space 16-digit number of £10 voucher you purchased to 150.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: My wireless Donegal near out data i have purchased £10 add on .now wont wor

Hi @Jamesxv111


Welcome to the community.

 

What happened when you followed the instructions on @XRaySpeX's last post?

 

Chris

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