by Grafiend Investigator
Investigator

My apple music ee membership didn't verify but I'm logged in to AM

I followed all the links from 150 and now gave a apple music account but it isn't verified with ee so only gives a 3 month free trial option. How do I get 6 months with verified ee? I have  apple music showing as an add on in my ee

4 REPLIES 4
by Grafiend Investigator
Investigator

My apple music ee membership didn't verify

I followed all the links from 150 and now gave a apple music account but it isn't verified with ee so only gives a 3 month free trial option. How do I get 6 months with verified ee? I have  apple music showing as an add on in my ee

by
EE Community Support Team

Re: My apple music ee membership didn't verify but I'm logged in to AM

Hi @Grafiend

 

Welcome to the EE Community. 🙂

 

Does your correct phone number display in your phone's settings?

 

Check that the correct mobile number is showing on your phone:

 

  • iPhone – Tap Settings>>> Phone>>>My Number
  • Android – Tap Settings>>> About Phone>>>My Phone Number

 

  • If you cannot change the number manually, try turning your phone off and on, then check the number again.
  • If the correct mobile number is showing, you may need to remove the Apple Music app and re-install.
  • Once done, Tap on the link in the text message to activate correctly with EE.  

 

Look forward to hearing from you.

 

Chris

 

by Grafiend Investigator
Investigator

Re: My apple music ee membership didn't verify but I'm logged in to AM

Hi and thanks but no luck I'm afraid. Still shows incorrect number after restart.  Looking at Internet this needs to be refreshed at your end

G

by
EE Community Support Team

Re: My apple music ee membership didn't verify but I'm logged in to AM

Hi @Grafiend,

 

Please get in touch with customer care and a member of the team will be happy to help.

 

Thanks

 

James

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