by Nothingbutnet
Explorer

My 4g Wifi mini has stopped charging.

I tried different charges but the same outcome it ain't charging.

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: My 4g Wifi mini has stopped charging.

Good Morning @Nothingbutnet.

 

Welcome to the community 🙂

 

Great advice from @Northerner.

 

You will usually find the reset button on the back of the device or next to the SIM slot, and you will need a pin to press the button.

 

Our technical support team will be happy to help if you're still getting trouble.

 

Jon

3 REPLIES 3
by Grand Master
Grand Master

Re: My 4g Wifi mini has stopped charging.

Hi @Nothingbutnet

 

Try resetting it via the rest button, then try again. 

 

If not then it's dead so take it into EE or call EE on 150.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Nothingbutnet
Explorer

Re: My 4g Wifi mini has stopped charging.

It worked I rested it and it started charging thanks for the help.
by
EE Community Support Team
Solution

Re: My 4g Wifi mini has stopped charging.

Good Morning @Nothingbutnet.

 

Welcome to the community 🙂

 

Great advice from @Northerner.

 

You will usually find the reset button on the back of the device or next to the SIM slot, and you will need a pin to press the button.

 

Our technical support team will be happy to help if you're still getting trouble.

 

Jon

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