by Tallish56
Visitor

My 10gb top up gone in 24 hours

HI

i topped my WiFi date 5th March by £15 10 Gb data. The 6th the data gone and device was switched off all day. Why is the data gone? 

1 REPLY
by
EE Community Support Team

Re: My 10gb top up gone in 24 hours

Hello there @Tallish56

 

Thanks for posting on the community.

 

I would suggest giving our customer service team a call, they will be able to get this looked into for you.

 

Thanks. Leanne.

 

 

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