by Sueandhils Investigator
Investigator

Mobile broadband still down?

4g ee mini still down in Rye since 1 Jan after 10 weeks of no wifi in the autumn. Have reset the yellow box but still not working. Reported it on network issues site where they say they have fixed problem. Just what is going on with your organisation??!!

3 REPLIES 3
by
EE Employee

Re: Mobile broadband still down?

Hi and welcome to the community @Sueandhils

 

So I can look further into it please can I take your full postcode.

 

Are you aware of anyone else having issues with EE in your area either using a mobile or mobile WIFI?

 

Many thanks,

 

Lee

by Sueandhils Investigator
Investigator

Re: Mobile broadband still down?

It's TN31 7TX. We haven't spoken to any neighbours and not sure if any of them are on EE.

 

by
EE Employee

Re: Mobile broadband still down?

Hi @Sueandhils

 

I have checked your postcode area and I can't see any issues affecting your area.

 

You would need to report this further via our technical team as I can't see any issues that would be causing you no service.

 

Many thanks,

 

Lee

 

 

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