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Mobile Broadband

Bevvy
Visitor

‎24-05-2020 05:39 PM

I purchased a 4GEE mobile broadband for my parents to use with a facebook portal and i want to know How can I check the baLance and top up data if I don't have the device.

0 Helpful
2 REPLIES 2
jamesmacwhite
Established Contributor
Established Contributor

‎24-05-2020 06:32 PM

Is the contract in your name? If so it should appear as another number on: https://myaccount.ee.co.uk/ or on the My EE mobile app.

 

If it's not under your name, the easiest way to check would be to go to: http://add-on.ee.co.uk/ on any device that is connected to the 4GEE device, which should the display the usage statistics and provide an option to buy more data if needed.

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎24-05-2020 07:27 PM

You can see the balances by registering a MyEE a/c for it.

 

You could try using Fast Top Up to top it up.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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