Lost my 4GEE wifi network security code

SophFlynn · ‎29-06-2020

I've lost the keep me card which had the long security network number on it and now i cant connect to the internet - does anyone know how i can find this out/make a new one?

XRaySpeX · ‎30-06-2020

Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the password found under the battery cover. Then you will be able to see your WiFi key in clear in the WiFi Settings section.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎30-06-2020

Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the password found under the battery cover. Then you will be able to see your WiFi key in clear in the WiFi Settings section.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Prodriveress · ‎12-12-2020

Tried the solution that you posted in June about Http://192.168.1.1, but it doesn’t seem to work anymore, any other ideas?
many Thanks

Alex_S · ‎13-12-2020

Hi @Prodriveress,

Welcome to the community 🙂

The password will also be on the sticker on the bottom of your router.

If this is no longer there, you can call our Customer Care Team who will be able to help.

Alex 🙂

geraldine6 · ‎15-12-2020

I have lost my Keep Me Card which has got my security code and password on it for my mobile dongle. How can I replace it so I can set it up in my notebook?

XRaySpeX · ‎15-12-2020

@geraldine6 : Have you tried the Solution above? Doesn't it work for you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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Lost my 4GEE wifi network security code