02-03-2018 03:08 PM
Left uk for Spain switched my iPhone to fltmode arrived switched phone on as I have many times but no service came up checked roaming was on all setting correct but no service came up after searching went off ,never had this before always worked as soon as landing so no phone internet 4 g data nothing for 6 days farrived back uk yesterday switched phone on EE came straight up what’s going on ee
02-03-2018 04:09 PM
02-03-2018 06:36 PM
yep tried lots of times manual searches,reset settings ,roaming etc no service ,have used this phone lots of times in Spain no probs with local mobile connection thanks wellfed up with ee
02-03-2018 06:49 PM - edited 02-03-2018 06:49 PM
02-03-2018 07:15 PM
02-03-2018 07:44 PM
You will need to speak to our technical team as they will need to double check everything on your account.
Please be aware that we’ve closed two of our contact centres today, due to extreme weather in the area, in the interest of staff safety.
We expect that it’ll take a little longer than usual to answer calls. Sorry for any inconvenience caused.
You can pop into your local EE store as they will be able to assist with sending your phone away for repair.
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